Shipping policy

Processing time

Orders usually ship within 3 working days, excluding weekends and public holidays, or by the delivery date agreed when your order was confirmed. In some cases it can take up to 5 to 14 working days for your order to be handed to the courier. We try to ship all items in your order together, but this is not always possible because of product type or availability.

Shipping costs

Shipping charges depend on your location and the size and weight of your order. You will see the exact cost at checkout before you pay. Cash on delivery is not available.

Delivery

Domestic orders are shipped by registered courier companies or the postal service. International orders are shipped by registered international courier companies or international postal services. Delivery times depend on the destination and the courier, and we are not responsible for delays caused by the courier or postal service.

Orders are delivered to the billing address registered to your credit or debit card, unless you give a different shipping address when you place your order. We are unable to redirect orders once they have been confirmed, so please check your address carefully.

Tracking

Once your order ships, we will email you a shipping confirmation with your tracking number. If your parcel has not arrived after 10 working days, please contact us at support@amalth.com.

Redelivery

Redelivery is free for up to two attempts. A charge applies from the third attempt onward.

Invoices

All items, including gifts, are shipped with an invoice showing the price, as required by US tax regulations.